I have purchased several items including a derby covers as well as a timer cover from Custom Engraving LTD. Stephanie and Tim are both very responsive to calls/emails and very pleasant & friendly. The first derby cover was excellent color and detail. I saw them at an event picked up the derby cover there. Several years after, a new bike required a new derby cover. I emailed Stephanie and Tim about the new cover. A small delay, not due to them (blame 20/21 craziness). The new derby cover came in the mail and it looks as great as the first. They will have my business for any other items I need.
Excellent company and customer service.